You should be able to open the app without any more prompts. Once you have successfully signed in, quit out of the application and open it again. If prompted, sign in to your account associated with Office. Enter your Mac admin account password and click OK. You'll receive a prompt requesting permissions to access the keychain. Select the login keychain entry in the top left navigator pane, then from the File menu, choose Lock Keychain 'login'. Select your login keychain under the Default Keychains section of the sidebar. To quickly open Keychain Access, search for it in Spotlight, then press Return. Below the password text box, select I forgot my password. If there are multiple accounts on the computer, choose the one you want to reset. Or, visit the Applications folder using Finder and double-click Keychain Access inside the Utilities folder. Reset your Microsoft account password you use to sign in to your computer On the sign-in screen, type your Microsoft account name if its not already displayed. Search for 'keychain' in Spotlight and launch the Keychain Access app. Open Keychain Access via Launchpad > Other > Keychain Access. Quit out of all Microsoft 365 for Mac apps such as Word, Excel, PowerPoint, Outlook, and OneNote. The keychain access prompt every time you launch any Office application, even though you previously selected Always Allow.Ī prompt to sign in to your Microsoft Account or Microsoft 365 for business account every time you launch any Office application.Īn “Authentication Session Expired” error message after signing in to your Office applications.įollow these directions to restore your keychain permissions: If the above did not work, Office may have trouble accessing the keychain and you'll need to restore keychain permissions for Office for Mac. Restore your keychain permissions for Office for Mac Note: If you clicked on Deny by accident, follow the instructions below to restore your keychain permissions. Select the login keychain entry in the top left navigator pane, then from the File menu, choose Lock Keychain login.

Forgot login keychain password